Privacy Policy
This privacy policy explains how Sauna Wanna will process the data relating to you that you provide to us, or that we may collect when you visit saunawanna.co.uk
We are committed to protecting the personal data that we obtain. The privacy and confidentiality of our clients and visitors to our Website matter to us. We will deal with your personal data in compliance with all current applicable data protection laws.
Payment Processing
We use Stripe to accept payments online via our website for the services we provide to you. Payment; when you purchase via our website then Stripe will store your payment data. It is encrypted through the Payment Card Industry Data Security Standard (PCI - DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After that your purchase transaction information is deleted. Stripe does not share your payment details with us other than transaction amount and reference number and your contact details as required to identify you for your booking purposes. We will only contact you via email if you have opted into our emails or in relation to your order. Please refer to Stripe for further details of their Terms of Service or Privacy Statement.
How do we collect your data?
- Booking - When you complete a booking, we collect your name, address, email address and telephone number.
- Telephone Data - We will only collect personal information that you consent to provide to us in order to deliver a service.
- Email Data - When you contact us via email, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.
- Face to Face Contact - If you provided your contact details to us face to face, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for five years after your last interaction with us, unless you withdraw consent.
Marketing
We may contact you from time to time with information about our services or offers, or possibly for market research purposes (such as surveys and feedback requests), we will only use your personal information in this way in accordance with laws relating to marketing directly to individuals, and in the pursuit of our legitimate interest of marketing our business.
You may opt-out at any time by contacting us at info@saunawanna.co.uk
Changes to this Policy
This policy will be updated from time to time. Please ensure you check for any changes whenever you make a booking.
Contact
Feel free to contact us with any questions/queries you may have in relation to this document at info@saunawanna.co.uk